The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
SORIWA, LLC
You may exercise the following rights at any time by contacting our Data Protection Officer using the contact information provided:
If you have given us your consent, you may revoke it at any time with future effect.
You may file a complaint with a supervisory authority at any time, such as the competent supervisory authority in the state where you reside or the authority responsible for us as the data controller.
A list of regulatory authorities (for the private sector) with their addresses can be found at: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html.
Nature and purpose of the processing:
When you access our website—that is, if you do not register or otherwise submit information—general information is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address, and similar details.
In particular, they are processed for the following purposes:
We do not use your data to identify you personally. We may analyze such information anonymously for statistical purposes in order to optimize our website and the underlying technology.
Legal basis and legitimate interest:
The processing is carried out in accordance with Article 6(1)(f) of the GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.
Recipient:
The recipients of the data may include technical service providers who act as data processors for the operation and maintenance of our website.
Retention period:
The data will be deleted as soon as it is no longer needed for the purpose for which it was collected. For data used to provide the website, this generally occurs when the respective session ends.
If data is stored in log files, it is deleted after 14 days at the latest. Storage beyond this period is possible. In such cases, users’ IP addresses are anonymized so that the client making the request can no longer be identified.
Required or necessary:
The provision of the aforementioned personal data is not required by law or contract. However, without the IP address, the service and the functionality of our website cannot be guaranteed. In addition, certain features and services may not be available or may be limited. For this reason, an objection is not permitted.
Like many other websites, we also use so-called “cookies.” Cookies are small text files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.
You can delete individual cookies or all cookies. You will also find information and instructions on how to delete these cookies or block them from being stored in the first place. Depending on your browser provider, you can find the necessary information at the following links:
Storage duration and cookies used:
If you allow us to use cookies through your browser settings or by giving your consent, the following cookies may be used on our websites:
Nature and purpose of the processing:
We use cookies to make our website more user-friendly. Some features of our website require that the browser used to access the site can be identified even after changing pages.
The purpose of using technically necessary cookies is to make it easier for users to navigate websites. Some features of our website cannot be provided without the use of cookies. For these features, it is necessary for the browser to be recognized even after the user navigates to another page.
We need cookies for the following purposes:
Importing language settings
Saving search terms
Legal basis and legitimate interest:
The processing is carried out in accordance with Article 6(1)(f) of the GDPR on the basis of our legitimate interest in ensuring that our website is user-friendly.
Recipient:
The recipients of the data may include technical service providers who act as data processors for the operation and maintenance of our website.
Required or necessary:
The provision of the aforementioned personal data is not required by law or contract. However, without this data, we cannot guarantee the service or the proper functioning of our website. In addition, certain features and services may not be available or may be limited.
Objection:
Please read the information below regarding your right to object under Article 21 of the GDPR.
Transfer to a third country:
The collected data may be transferred to the following third countries:
No
Nature and purpose of the processing:
The information you provide will be stored for the purpose of communicating with you individually. To do this, you must provide a valid email address and your name. This information is used to identify your inquiry and respond to it. Providing additional information is optional.
Legal basis:
The data entered into the contact form is processed on the basis of a legitimate interest (Art. 6(1)(f) GDPR).
By providing this contact form, we aim to make it easy for you to get in touch with us. The information you provide will be stored for the purpose of processing your inquiry and for any follow-up questions.
If you contact us to request a quote, the data you enter in the contact form will be processed for the purpose of taking steps prior to entering into a contract (Art. 6(1)(b) GDPR).
Recipient:
The recipients of the data may be data processors.
Transfer to a third country:
The collected data may be transferred to the following third countries:
no
The following data protection safeguards are in place:
Retention period:
Data will be deleted no later than 6 months after the request has been processed.
If a contractual relationship is established, we are subject to the statutory retention periods under the German Commercial Code (HGB) and will delete your data once these periods have expired.
Required or necessary:
Providing your personal information is voluntary. However, we can only process your request if you provide us with your name, email address, and the reason for your request.
Disclosure to authorized dealers:
In order to process your inquiry, we may need to share your personal data (e.g., name, contact information, details of your inquiry) with an authorized SORIWA dealer in your region. This dealer is contractually obligated to use your data solely for the purpose of contacting you and providing the requested consultation or service, and not to disclose it to unauthorized third parties.
We store your data to process your inquiry and to address any follow-up questions. In addition, we retain your data in accordance with statutory retention periods. Your data will not be transferred to third countries outside the European Union.
The legal basis for the processing is Article 6(1)(b) of the GDPR (pre-contractual measures or performance of a contract) and Article 6(1)(f) of the GDPR (legitimate interest in the efficient processing and forwarding of inquiries).
Our website uses social plugins from the providers listed below. You can recognize these plugins by the corresponding logo.
Through these plugins, information—which may include personal data—may be sent to the service provider and, where applicable, used by them. We prevent the unintentional and unwanted collection and transmission of data to the service provider by using a two-click solution. To activate a desired social plugin, you must first click the corresponding button. Only upon activation of the plugin is the collection of information and its transmission to the service provider triggered. We do not collect any personal data ourselves through the social plugins or via their use.
We have no control over what data an activated plugin collects or how it is used by the provider. At this time, it must be assumed that a direct connection to the provider’s services is established and that at least the IP address and device-related information are collected and used. It is also possible that the service providers may attempt to store cookies on the device you are using. For details on what specific data is collected and how it is used, please refer to the privacy policy of the respective service provider. Note: If you are logged into Facebook at the same time, Facebook may identify you as a visitor to a specific page.
We maintain publicly accessible profiles on social media platforms. You can find a list of the specific social media platforms we use below.
**Joint controllership with Meta Platforms Ireland Ltd.**
We are jointly responsible with Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, for the processing of personal data on our social media pages (Art. 26 GDPR).
You can find the Joint Controller Addendum here:
https://www.facebook.com/legal/terms/page_controller_addendum
You can find Meta's Privacy Policy at:
https://www.facebook.com/about/privacy/
Meta processes personal data (e.g., your IP address and other information stored in cookies on your device) when you visit our Facebook or Instagram page. This data is processed for purposes such as statistical analysis (Insights), advertising, and the creation of user profiles. As the page operator, we do not have full access to Meta’s data processing activities.
You can exercise your privacy rights with both us and Meta.
Please note that Meta may also process data outside the EU, for example in the United States. Meta is certified under the EU-U.S. Data Privacy Framework.
For more information about Insights data, click here:
https://www.facebook.com/legal/terms/information_about_page_insights_data
Please note that Meta may process personal data outside the EU. For more information about data processing and your rights as a user, please refer to the platform operators’ privacy policies.
Our website uses Google Conversion Tracking. The operator of Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you arrived at our website via an ad placed by Google, Google AdWords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google.
If the user visits certain pages on our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to that page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted in to conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
For more information about Google's data processing practices, please refer to Google's Privacy Policy: https://policies.google.com/privacy. There, you can also change your privacy settings in the Privacy Center.
Withdrawal of consent:
The provider currently does not offer a simple opt-out option or a way to block data transmission. If you wish to prevent your activities on our website from being tracked, please use the Cookie Consent Tool to revoke your consent for the relevant cookie category or for all cookies and data transmissions that are not technically necessary. However, in this case, you may not be able to use our website at all, or only to a limited extent.
SSL encryption:
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g., SSL) via HTTPS.
Right to object on a case-by-case basis:
You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data carried out pursuant to Article 6(1)(f) of the GDPR (data processing based on a balancing of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) of the GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.
Recipient of an objection:
SORIWA, LLC
Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy to ensure it remains in compliance with current legal requirements or to reflect changes to our services, such as the introduction of new services. The updated Privacy Policy will then apply to your next visit.
SORIWA GmbH
Kieler Str. 20a
48231 Warendorf
Phone: 02504-927-8784
Managing Directors: Andreas Ridder and Michael Sommer
